Tag Archives | upgrade

Windows 10 Upgrade Stops Outlook and Visual Studio

Last week after the long wait, Windows 10 was finally released and the upgrade download appeared magically on my PC ready to run.

The installation took about an hour and appeared to run smoothly; however, my Visual Studio 2015 installation required me to run the Repair option. After that I tried Office 2013 and it seemed OK.

Unfortunately, I kept getting this error message when trying to send emails

Sending error 0x800CCC13 Cannot connect to the network.
Verify your network connection or modem.


When I looked at my account configuration and tested the Outlook account the test worked perfectly, sending and receiving the test email. Yet, whenever Outlook tried to send emails normally I received the error message.

Loads of suggestions included restarting the Computer in clean boot to make sure no third-party applications are interfering with Outlook sending emails (no good), turning off the Exchange Add-In (no good), removing and deleting the stuck emails (no good and then I had to re-write the emails), and creating a new Outlook profile to remove any corruption (no good either).

Eventually I decided to run the System File Checker (what after a fresh upgrade? Surely not you say!)

I had to open the Run menu by right-clicking on the start button and choosing Run. Then I entered the following command to run the System File Checker tool:

sfc /scannow


The sfc /scannow command scans all protected system files, and replaces corrupted files with a cached copy that is located in a compressed folder at %WinDir% \System32\dllcache. The %WinDir% placeholder represents the Windows operating system folder.

Lo and behold, it found corrupted system files and repaired them. After that, Outlook was back on form and working correctly.

I still like Windows 10 though.

Not sure about upgrading to Windows 8

So you’re not sure about upgrading to Windows 8?

If you are using Windows 7 then if you are happy with how the operating system is working then wait. Microsoft is happily supporting Windows 7 and is supporting it, supplying security patches and fixes for now.  Mind you Windows 8 is more robust than Windows 7, it boots quicker and with some training you can gain productivity in daily tasks.

What if you are still using Windows XP? Then you have until 8 April 2014. On that date Microsoft will stop supporting both Windows XP and Office 2003. This will be the time that hackers and cyber-criminals will really start to benefit as any security holes and bugs after that date will not be fixed by Microsoft.

So now is the time to consider upgrading, as you may have to consider upgrading your hardware too. Microsoft has produced a Windows 8 Upgrade Assistant that you can download and scan your PC to see if it is suitable for upgrade to Windows 8.