Assertiveness Skills Workshop
A one-day workshop during which delegates will develop and practice assertiveness skills needed for workplace and personal life.
Course Outline
- Assertiveness self-assessment
- Learn to recognise assertive behaviour & its positive results in the workplace
- Developing confidence & self-esteem
- Developing an assertive vocal image
- Understanding & asserting your rights
- Simple assertive techniques and exercises
- Recognising assertive, aggressive and passive behaviours
- Reacting to and managing aggressive and passive behaviours
- Practice assertive behaviour
- How to say no with confidence and without feeling guilty
- Standing up for yourself and stating your point of view confidently
- Negotiating assertively with colleagues
Who would benefit from the course?
This course is designed for any people who wish to become assertive and enhance their interaction with others both within workplace and their personal lives.
Pre-requisites
There are no pre-requisites for attending this workshop. Delegates will develop their assertiveness through exercises and role play during the course. Please contact us if you require more clarification.
