Microsoft Outlook 2010 Introduction
This half-day course shows you how to use the basic elements of this desktop information manager - work with contacts, manage your time, and use e-mail.
Course Outline
- Starting Outlook and using the Outlook Bar
- Learn how email is organised with the Inbox, Outbox and the Sent Items folders
- Understand how to set message status icons and flags
- Learn what you need to do to send and receive messages
- See how to use Quick Steps
- Learn to attach files to an email
- Learn about viewing conversations and also their disadvantages
- Understand how the People Pane shows email histories and integrates social networks
- How to view and work with Contacts
- Understand how to recover deleted items
- Learn to organise your daily calendar
- See how to organize a meeting and also schedule appointments
Who would benefit from the course?
This course is designed for new users of Outlook, or those wanting to do more than just send simple email.
Pre-requisites
Delegates should be familiar with the rudimentary PC keyboard. A basic understanding of using Windows and familiarity with using a mouse would be an advantage.
