This half-day course looks at the changes in Microsoft Outlook 2010 specifically for users of earlier versions. Helps you get over the shock of the new user interface and restores productivity quickly.

Learn to:

• Use the Ribbon, and Quick Access Toolbar
• Customise the Ribbon and Quick Access Toolbar
• Group E-mail items and conversations
• Ignore conversations and the dangers of doing so
• Work with the Backstage and Protected views
• Reorganise messages in folders
• Automate common or repetitive tasks with quick steps
• View multiple calendars and also to share calendars
• Set up delegate access for sharing purposes

Who would benefit from the course?

Those people who are about to upgrade or have upgraded to Outlook 2010 having been users of version 2003 or earlier and now want get up and running quickly.

Pre-requisites

Users should have a basic knowledge of Outlook 2003 or earlier versions or have attended our Outlook Introduction course. Please telephone if you require more clarification.