A One-day Course – for people who want to know more about what a computer can do for them or their business.

Delegates will receive an introduction to the Personal Computer, best practices for organising files and programs and an overview of Microsoft Office. The course will also cover how to use e-mail and get the best from day-to-day access to the Internet.

You will learn about:

Microsoft Windows and using the PC

• Managing files and organising the computer
• File properties
• Moving and copying files
• Deleting and renaming files
• Searching for and finding lost files
• Formatting removable disks

Combating computer viruses

• Sensible practices

Getting the best out your computer

• Using a PC in a small business
• An overview of Microsoft Office

Internet terminology

• Internet service providers
• The Internet Explorer toolbar
• Navigating web sites
• Understanding URLs
• Internet search services
• Downloading from the Internet

Using e-mail

• Setting up an e-mail account
• Controlling the e-mail display
• Sending and receiving e-mail
• Managing messages